Shipping Policy for Body Blume Products:

• Processing Time: Orders are processed within 1-3 business days.
• Shipping Rates: Shipping costs are calculated at checkout based on location and selected shipping method.
• Delivery Time: Orders typically arrive within 3-7 business days.
• Tracking: Once your order has shipped, a tracking number will be provided via email.
• Delays: Shipping times may be impacted by holidays or unforeseen delays. We will notify you if there are any issues with your order.

For questions, contact us at help@bodyblume.com.

Refund Policy for Body Blume Products:

1. Eligibility for Refund:

   • Products must be returned within 30 days of purchase.
   • Products must be in their original, unopened packaging.
   • Refunds will not be issued for opened or used products unless the product is defective.

2. Defective Products:

   • If you receive a damaged or defective product, please contact us within 7 days of receipt.
   • Provide proof of the defect (photo or video) for review.
   • We will offer a replacement or refund upon verification of the defect.

3. Non-Refundable Items:

   • Any opened or partially used weight gainers or protein powders.
   • Products purchased from third-party sellers (only valid for purchases made directly through Body Blume’s official website).

4. Refund Process:

   • To initiate a refund, contact customer service at help@bodyblume.com.
   • Provide your order number and reason for the return.
   • Once approved, refunds will be processed to the original payment method within 7–10 business days.

5. Return Shipping:

   • Customers are responsible for return shipping costs unless the product is defective or there was an error with the order.
   • Ensure the product is securely packed to avoid any damage during shipping.

6. Exchanges:

   • Exchanges are available for defective or incorrect products only.